Membership Cancellation Policy

Membership cancellations require a 30-day notice prior to your next automatic payment date. Cancellation of membership is from the date a Membership Cancellation Form is completed forward, not retroactive, regardless of member’s non-usage of the YMCA of the Capital Area facilities and programs.


The member is responsible for checking their bank and credit card statements to ensure that automatic payments have been stopped. If you were incorrectly charged due to the YMCA’s failure to cancel, a full refund will be given if the refund is accompanied by proper documentation (i.e., your copy of the online form, an email, etc.). Under these circumstances, the YMCA will not refund more than 3 months of membership at any given time.


Annual full advanced membership payment refunds are pro-rated back to you on any full unused months remaining on the membership.


A membership team member will contact you via email to verify your cancellation. If you do not receive a notification within a week of submission, please contact YMCA Customer Service, customerservice@ymcabr.org

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